F.A.Q.

Q: How soon can I walk on the carpet after cleaning?
Q: How long does is take for the carpet to dry up?
Q: How often should the carpet be cleaned?
Q: How long does the carpet cleaning process take?
Q: Do you move furniture?
Q: Why should I use carpet protector or scotchguard?
Q: How about after cleaning there is some areas still not cleaned?


Q: How soon can I walk on the carpet after cleaning?
A: You can walk on the carpet straight away but you have to make sure your shoes or sandal is cleaned from dust or soil.


Q: How long does is take for the carpet to dry up?
A: The cleaned carpet dries normally around 2 to 3 hours in shiny day but it takes more time during a cloudy day which is 5 to 6 hours.


Q: How often should the carpet be cleaned?
A: The frequency of cleaning will vary from one household to another, depending upon the number of members in the family especially if more children are involved and the level of usage. At a minimum, you should clean 6 months to once a year.


Q: How long does the carpet cleaning process take?
A: Based on the average two beds room unit, living and dinning combine plus hallway will take approximately 45 minutes to one hour. This can vary slightly depending upon the amount of soil, and stains, the amount of furnitures to move, and the setup time. Having more rooms such as 4 bed rooms, study room, hallway, living, dining and staircase could increase the process time by 1.5 - 2 hours.


Q: Do you move furniture?
A: We do move the furnitures but as long as it is removable for bed or cupboard with wheel. Heavy furnitures will not be removed but we will make sure to get into the deepest part as possible.


Q: Why should I use carpet protector or scotchguard?
A: Carpet Protector (Teflon Advanced) creates a powerful, invisible shield around each fiber to keep dirt, dust and liquids from lodging within the carpet. Teflon Advanced giving you extra time to clean up and remove spills and dirt before they are absorbed into the carpet, with less wicking and less spreading of stains.


Q: How about after cleaning there is some areas still not cleaned?
A: Do not hesitate to contact us and we will come back to fix the problem with no extra charge or FREE because your satisfaction is our goal in this business.

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